At The British Crisp Co., we take your privacy very seriously. We are committed to protecting the personal information of our customers in accordance with the General Data Protection Regulation (GDPR) and other applicable data protection laws. This privacy policy explains how we collect, use, and protect your personal information.
We collect personal information that you provide to us when you make a purchase on our website. This information includes your name, address, email address, and phone number. We do not collect or store any payment information, as we use Stripe Express to securely process payments.
We use your personal information to fulfil your orders and to communicate with you about your order status. We may also use your personal information to provide you with marketing communications if you have opted in to receive them.
We do not share your personal information with any third parties except as necessary to fulfil your order. We may share your information with our shipping and delivery partners to ensure that your order is delivered to you.
We take data security very seriously and have implemented measures to protect your personal information from unauthorised access, alteration, or destruction. We use industry-standard encryption to protect your personal information during transmission and storage.
You have the right to access, rectify, and erase your personal information that we hold. You also have the right to object to the processing of your personal information or to request that we restrict the processing of your personal information. If you wish to exercise any of these rights, please contact us using the information provided at the end of this policy.
We use cookies on our website to improve your browsing experience and to personalise the content we provide. You can control the use of cookies through your browser settings.
We may update this privacy policy from time to time to reflect changes in our practices or applicable laws. The revised policy will be posted on our website, and we encourage you to review it periodically.
If you have any questions or concerns about our privacy practices, please contact us using the contact form on the website.
Where do you grow your potatoes?
All of our potatoes are grown on a farm in Essex. What‘s more, our crisps are produced on the same farm!
What about your packaging?
All of our packaging is sourced from British companies.
Is your packaging recyclable?
Our crisp packaging is currently recyclable “at large stores” (with your plastic carrier bags and other flexible plastics). We are currently working on making our packaging recyclable at home.
Are your snacks suitable for vegans?
Yes. All of our crisps are vegan. Even our meat-flavoured crisps contain absolutely no animal products. They are all accredited by The Vegan Society.
Are your snacks gluten free?
Yes. Our products aren’t made with any gluten-containing ingredients. Our ranges are suitable for anyone on a Gluten Free diet or with Coeliac disease. In fact all of our flavours are free from the 14 declarable allergens.
Is there a minimum order?
There is no minimum order, and we offer a mixed case if you want to try all of our flavours!
How much is shipping?
We offer free shipping on all orders!
Where do you ship?
Currently we ship to any mainland U.K. address (excluding the Scottish Highlands). Regrettably, we are unable to ship internationally.
When will I receive my order?
If you order before 12pm, it will be dispatched on the same day, on a DPD next day delivery service.
When else can I buy your crisps?
Our crisps are proudly “Never Sold in Supermarkets” - we only supply pubs, coffee shops, hotels and other hospitality establishments.
